Terms and Conditions

1. Introduction
Welcome to https://www.eterify.com/, a website operated by ETERIFY LTD. By accessing and using our website and services, including AI-based CRM solutions and software development, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
2. Services Provided
ETERIFY LTD provides a range of services, including customization, integration, and ongoing support for AI-based CRM systems and other AI-driven software. We offer services through various models, such as one-time purchases or subscription-based services, depending on the client’s needs and formal agreements. All services provided are subject to these Terms and the specific terms of any formal contract entered between ETERIFY LTD and the client.
3. User Eligibility
By using this website, you confirm that you are at least 18 years old or have reached the legal age in your jurisdiction, and you possess the legal authority to enter into binding agreements. If you are using the website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
4. Booking a Demo
Users may request a demo of our services via our website without the need to create an account. These demos are offered solely for demonstration purposes and to showcase the capabilities of our products. Any formal engagement between the user and ETERIFY LTD following a demo must be documented in a separate written agreement.
5. Payments and Agreements
All payments for services provided by ETERIFY LTD will be subject to the terms of a formal agreement. The payment terms, schedule, and any applicable cancellation or refund policies will be explicitly outlined in such agreements. Users are responsible for ensuring the timely payment of all invoices in accordance with the terms outlined. Cancellations must be made in writing and will only be valid if in compliance with the terms agreed upon in the contract.
6. Subscription Services
If the services are provided on a subscription basis, clients agree to maintain active payment methods for recurring charges. The subscription period, renewal, and termination procedures will be specified in the applicable service agreement. ETERIFY LTD reserves the right to suspend or terminate services in the event of non-payment or violation of these Terms.
7. Refunds
Refunds for services will be granted only as outlined in the specific service agreement. Refund requests should be submitted in writing and are subject to the approval of ETERIFY LTD, based on the circumstances of the case.
8. Limitation of Liability
ETERIFY LTD will not be liable for any indirect, incidental, consequential, or special damages, including, but not limited to, loss of profits, revenue, or data, resulting from the use of or inability to use our services. Our total liability for any claim arising out of or related to these Terms or the services provided shall not exceed the amount paid by the client for the specific service in question, unless otherwise mandated by applicable law.
9. Force Majeure
ETERIFY LTD shall not be responsible or liable for any failure or delay in the performance of its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to, natural disasters, wars, strikes, labour disputes, or interruptions of utilities or internet service.
10. Intellectual Property
All content, software, designs, trademarks, logos, and materials provided on https://www.eterify.com/ are the intellectual property of ETERIFY LTD or its licensors, unless otherwise stated. Users are granted a limited, non-exclusive, non-transferable license to access and use the website and its content for personal or internal business use. Unauthorized use, reproduction, distribution, or modification of any material is strictly prohibited unless prior written consent is obtained from ETERIFY LTD.
11. User Conduct
Users agree to use https://www.eterify.com/ and our services only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the website. Any unauthorized use or attempt to gain unauthorized access to our systems is strictly prohibited and may result in legal action.
12. Governing Law and Jurisdiction
These Terms and Conditions shall be governed and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these Terms, including the interpretation or breach thereof, shall be resolved by the courts of the United Kingdom. You agree to submit to the personal jurisdiction of these courts for any legal proceedings arising out of these Terms or your use of https://www.eterify.com/.
13. Changes to the Terms
ETERIFY LTD reserves the right to modify or amend these Terms and Conditions at any time. We will notify users of any significant changes via the website or other means of communication. Continued use of the website or services following such changes will constitute your acceptance of the revised Terms.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: info@eterify.com